"It is so helpful to be able to talk to someone who understands systems and has no particular software product to push." Robin Cooper - General Manager Abano Rehabilitation
Our most common enquiries are about databases. There are all sorts of reasons why they cause problems and usually a number of options for fixing them. You'll notice the signs
Your managers rely on one or more spread sheets to do their job
People keep print outs, paper lists and notes of frequently needed information
Nobody knows how to get new data items into the system or new reports out
You have a separate filing system for associated paperwork; physical or electronic
People avoid "typing" their notes into the database
Month end is complicated by a slow system as everyone "types up" before the deadline
It won't work with the latest version of other software e.g. MS Word or Excel
Sometimes you will need a new system and we can help you with that. But often organisations can improve their relationship withtheir existing system. It may help to
Re-align your processes to work with the system design
Re-training staff to make better use of the system in their context. This is especially true of supervisors and managers
Establishing the non-technical "data keeping" roles you need to keep the system well integrated with your processes
Upgrading your software; either to a later version or by adding extras that smooth your processes
Upgrade the IT infrastructure so the system runs at an acceptable speed
We can help you work out what would be best for your organisation; saving time and money and maybe improving morale as well.
